Pre Chat Form. Companies use them to provide their support agents with the necessary information to solve customer inquiries. From the dashboard, select settings > widget.
Using the PreChat Form tawk.to
As chatbots and intelligent conversations grow in popularity, conversational marketing is gaining popularity. Give users access to messaging. Building the correct experience necessitates specific attention to “out of office” hours to enhance the customer experience. Customizable parameters in the embedded chat code; Messaging for whatsapp, facebook messenger, and sms. Web pre chat surveys are forms that collect contact information before a chat with a customer support agent. Web set up your embedded chat window; Add your embedded chat to a website;. Companies use them to provide their support agents with the necessary information to solve customer inquiries. Setup> quick find>embedded service deployments>view>cick edit on chat settings> you can see that prechat form can be customized with lightning components.
As chatbots and intelligent conversations grow in popularity, conversational marketing is gaining popularity. Create an embedded service deployment; Then, turn on the switch at the top of the section and confirm by hitting save changes. Click forms at the top of. Companies use them to provide their support agents with the necessary information to solve customer inquiries. Customizable parameters in the embedded chat code; Web pre chat surveys are forms that collect contact information before a chat with a customer support agent. Use custom components with your chat window; Web set up your embedded chat window; From the dashboard, select settings > widget. Give users access to messaging.
